Privacy Policy
The plain-English version: we collect what we need to serve you, we don't sell it, and you can ask us what we have any time.
Effective date: August 5, 2026 · Twin Oaks Restoration LLC
What we collect
When you call, submit a form, or email us, we collect what you provide: name, phone number, email, property address, and details about your damage or project. If you become a customer, we also maintain job documentation (photos, moisture readings, scopes, invoices) as part of performing the work and supporting your insurance claim.
How we use it
To respond to your request, schedule and perform work, document jobs for warranty and insurance purposes, and communicate with you about your project. With your direction, we share job documentation with your insurance carrier and its representatives. We may send occasional service follow-ups; tell us to stop and we stop.
What we don't do
We don't sell or rent your personal information. We don't share it with third parties except as needed to perform the work (e.g., your insurer at your direction, subcontractors on your project, or service providers that process forms and email for us) or as required by law.
Website data
Our website may use basic analytics to understand visits (pages viewed, general location, device type). Form submissions are processed by our hosting/form provider solely to deliver your message to us. We don't run third-party advertising trackers.
Your choices
Ask us what information we have about you, request corrections, or request deletion (subject to records we must keep for warranty, insurance, tax, or legal purposes) by emailing [email protected] or calling (918) 340-2484.
Contact
Twin Oaks Restoration LLC · 15801 S 4230 Rd, Unit A, Claremore, OK 74017 · (918) 340-2484 · [email protected]